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NEWSPAPER ARTICLE
From: Clarkston Eccentric Newspaper- Front Page Article
Headline: Clarkston man's new business is picking up
Customer Stacy Cykiert of Farmington Hills is so happy with the job Jucius is doing... She's referred several people to him. "He's a very fair man" she said. One week Jucius left a note saying he wouldn't charge her because there was so little to pick up. "I thought that was really nice" she said, adding she would have never known how much was there.
CUSTOMER EMAIL
From: Tom Jucius Subject: from Dog Porter! To: Lauren
Hi Jared and Lauren, I got a couple keys made for your gate. I will give the one you gave me back. I need to try them so please have the lock on gate. I might be out Friday instead of Thursday. Of course the weather might keep me from coming out anyways. Remember you don’t get charged any more when I do get back out. I think it is best to always leave gate locked because I have keys now.
Tom
Client Reply:
Hi Tom, The lock will definitely be on the gate tomorrow afternoon. It isn't on there right now, but Jared will be home tomorrow morning to put it on. Thank you very much for the wonderful job you did. We are all looking forward to a clean backyard this summer!!! We will see you soon!!
Jared, Lauren, King, and Penny
REGULAR WEEKLY CUSTOMER COMMENTS
I am scheduled for weekly service on Mondays. This past summer I was planning a party in my back yard with some of my college friends on a Saturday. I knew that the yard would be a mess so I called Tom to see if I could change my service day to Friday that week. He
said it wouldn't be a problem at all and made a special trip over that Friday evening before the party to service my yard.
Jason
EMAIL FROM CLIENT
To: The Dog Porter From: Dawn
You have no idea how much I appreciate you. It just seems like there is not enough hours in a day to do everything right now, I know you do not have a glorified job, but some of us would be lost with out you.
Dawn
EMAIL FROM CLIENT
To: The Dog Porter From: Holly
Dear Tom:
I am so glad I choose your company to take care of my yard! I found you randomly doing a search of services on the internet and I am so thankful I did. Your service is amazing and unlike any of the other services I have used before. You take professionalism and personal pride to a whole other level!!! The fact that you care about your customers and their beloved pets is obvious in every conversation, email and service you provide!!! I will not only being using you for many, many years to come, but I gave your name out to every one of my friends who have pets!!! It is easy to sing your praises when you provide such a personal and professional service. May you and your family be blessed in 2010!!
Sincerely, Holly and Maggie & Daisy
The Dog Porter's Motto: Under-Promise / Over-Deliver
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